CONTACT US
ABAYALUBNAA BOUTIQUE
FARFALLAMODE CONCEPT STORE
Email after 4:00 pm on Friday will be replied to on the next working day.
About the ABAYALUBNAA Rewards
pre-access to special collections and much more. Stay updated with all your offers by visiting your account page regularly to see what’s new.
Join today and enter our world of fashion.
CONTACT US
WHAT DO I NEED TO KNOW BEFORE I SIGN UP ABAYALUBNAA REWARDS ?
The ABAYALUBNAA Rewards is a digital loyalty programme where you
collect points with every purchase, both in store and online. When
collecting points, you unlock special offers, rewards, exclusive event
invitations and much more.
You will find all your digital receipts from store and online
purchases in your membership account. Our membership is free to join,
but you must be 18 years to become a member or 16 with consent from your
parents or legal guardian.
Your membership ID can be found on your account page. You can also
create an alternative ID to use when purchasing in store. Simply ask the
cashier at your nearest ABAYALUBNAA store to create one for you.
WHERE CAN I FIND MY REWARDS?
You will receive updated information about your current offers and rewards on your member account page in the ABAYALUBNAA Rewards via www.abayalubnaa.com.
Please note that a redeemed discount reward cannot be returned and reused, and if you return an item the points you earned for that item will be deducted from your account.
**Currently, membership points and rewards can only be used via in-store transactions.
HOW DO I SPEND MY BONUS?
Your bonus voucher can be applied both at the checkout online by adding
the voucher to cart or in store by choosing redeem in store. Please note
that choosing redeem in store will start a 15 minute count down in
which the voucher must be used. The bonus voucher amount is spread
evenly across each item in your purchase, not on the total amount. This
means if you return something you will be given a refund for the amount
you paid for each individual item.
**Currently, membership points and rewards can only be used via in-store transactions.
WILL I BE REFUNDED MY BONUS VOUCHER IF I MAKE A RETURN?
Bonus vouchers will not be reissued if you make a return or exchange.
The bonus amount is spread evenly across each item in your purchase, so
if you return one or several items you will be given a refund for the
amount that you paid for each item. Exchanges are available in store
only, where you will be given an exchange for an item of the same value
to the one you are returning.
HOW DO BONUS VOUCHERS WORK?
our bonus voucher can be applied both at the checkout online or in
store by choosing Redeem in store. Please note that choosing Redeem in
store will start a 15 minute count down in which the voucher must be
used.The Bonus amount is spread evenly across each item in your
purchase, not on the total amount. This means if you return something
you will be given a refund for the amount you paid for each individual
item.
Bonus vouchers will not be reissued if you make a return or exchange.
The bonus amount is spread evenly across each item in your purchase, so
if you return one of several items you will be given a refund for the
amount that you paid for each item. Exchanges are available in store
only, where you will be given an exchange for an item of the same value
to the one you are returning.
**Currently, membership points and rewards can only be used via in-store transactions.